Effective Date: November 01, 2026
Sakha Digital Solution ("we", "our", or "us") operates the School Mitra Teachers App mobile application. This Privacy Policy informs users regarding our policies on the collection, use, disclosure, and protection of personal information and device permissions when using our app.
1. Target Audience & Eligibility
The School Mitra Teachers App is strictly intended for use by specific school staff: Class Teachers, Subject Teachers, and Bus Drivers (18 years of age and older). The app is not designed for, nor does it target, minor students, children, administrative staff, or the general public. Account registration and access are provisioned directly through authorized educational institutions.
2. Information We Collect
To provide app functionality and facilitate school operations, we collect and process the following information:
- Personal & Professional Data: Full name, phone number, email address, school affiliation, staff ID, class/subject assignments, assigned bus/vehicle details, and login credentials provided by the educational institution.
- Academic & Transport Data: Teacher attendance logs, assigned timetables, exam marks entries, student evaluation records, notice broadcasts, and student transport/verification logs.
- Device & Technical Information: Device model, operating system version, unique device identifiers, IP address, and crash reports for performance optimization.
3. Device Permissions & Usage
The app requests specific Android permissions to enable core operational features. We only access these features when explicitly granted by the user:
- Camera & Photos: Used by teachers to capture and upload profile photos, study materials, homework images, and official documents. Used by drivers (if applicable) for scanning student ID barcodes/QR codes.
- Notifications: Used to deliver real-time alerts for school announcements, schedule changes, and official updates via push notification services, utilizing Firebase Cloud Messaging (FCM) for native apps and standard WebPush protocols for Progressive Web Apps (PWA).
- Phone/Dialer Access: Used solely to allow staff to initiate phone calls or WhatsApp messages to parents directly from the school's database through the app interface. We do not access, read, or store your personal device contacts/phonebook.
- Biometric Authentication: Used locally on your device (e.g., fingerprint or face unlock) to securely retrieve saved login credentials. Biometric data is processed entirely on your device and is never transmitted to or stored on our servers.
4. How We Use Your Information
We use the collected information for the following purposes:
- Authenticating authorized teachers and drivers to maintain account security.
- Facilitating classroom management, homework uploads, attendance marking, grade entries, and student transport verification.
- Sending system updates and push notifications related to school activities.
- Improving app stability, fixing bugs, and providing technical support.
We do not sell, rent, or trade your personal data to third parties for marketing or advertising purposes.
5. Data Sharing and Third-Party Services
- School Administration: Data is shared directly with the central ERP and administrative dashboard of the respective school where the staff member is employed.
- Third-Party Service Providers: We use trusted third-party services (such as Firebase Cloud Messaging for push notifications and secure VPS database hosting) operating under strict confidentiality obligations to deliver core app functionalities.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid legal processes.
6. Data Security & Retention
We use industry-standard encryption protocols (HTTPS/SSL) to protect your personal information against unauthorized access, loss, or misuse during transmission. Data is retained only for as long as the user remains an active staff member registered under the institutional agreement, or as required by applicable legal and administrative requirements.
7. Data Deletion Policy & User Rights
Users have the right to request access to, correction of, or deletion of their account details and stored personal data. Because accounts are institutionally provisioned, users can request data deletion through the following methods:
- Via School Administration: Contact your school's system administrator to revoke access and delete your staff record from the ERP.
- Direct Request: Email us directly at sakha4digital@gmail.com with your Staff ID and School Name to request account data deletion.
Upon verified request, we will ensure your personal data is securely removed from our active databases within 30 days, subject to the school's data retention policies for administrative records.
8. Changes to This Privacy Policy
We may update our Privacy Policy periodically. Any changes will be reflected on this page with an updated Effective Date. Users are advised to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Company Name: Sakha Digital Solution
- App Name: School Mitra Teachers App
- Official Website: https://sakhadigital.in
- Email: sakha4digital@gmail.com
- Phone: +91 7654002753 | +91 9153611758
- Address: N-17, Chaturbhuj Tower, Ashiyana Garden, Phase IV, Chira Chas, Bokaro, Jharkhand 827013